Job Career Vacancy Resources

PT. Direct Vision (ASTRO), an exciting and innovative company that is licensed to provide pay television multimedia services and bringing the best information, entertainment, sports and education programs. Equipped with cutting edge technology and talented industry professionals, we set the benchmark for quality content, service and affordability.

We need a team of high calibers, energetic, dynamic and creative individuals who are hungry for success, career development and challenge to help us realize the above goals.

1. Senior Officer Quality Audit
Requirements:
• Graduate from DIII/S1 degree in any field preferably from industrial engineering
• At least 2 years Quality Assurance experience in service industry
• Familiar with problem solving method
• Hands on experience in ISO 9001:2000
• Good analytical skill
• Possessed excellent communication skill in Bahasa & English both oral and written
• Proven leadership skills, interpersonal and teamwork
• Able to work independently, well-organized, Achievement-oriented, proactive, able work individually or part of team, mature and independent in solving problem

2. Assistant Manager Retention & Win-Back
Responsibilities:
• Managing welcome calls daily activities
• Recovering voluntary disconnect based on referral from contact centre
• Undertake win-back campaign and exercise to accounts disconnected more than 30 days
• Undertake research on reasons of churn especially involuntary churn
• Develop anti churn campaign
• Undertook study on churn pattern around the world in order to develop subscriber loyalty program
• Can create Interested Retention & Loyalty Program for mid and long term usage
• Having good programs to get back all Disconnected Customers
• Able to analyze Churn/Disconnected Customers
• Having good experience in doing survey or research in term of customer needs
• Having sensitivity of every single customer complaints

Requirements:
• Bachelor degree in management, marketing, or public relation
• Having minimum 5 years working experience in related industry
• Preferably having customer service background especially in retention/win-back program, outbound/telesales contact centre and recovery
• Excellent knowledge in research software, such as SPSS, Excel, etc
• Excellent knowledge on telephone system

3. Compensation And Benefits Manager
Responsibilities:
• Participate in the design, implementation, training, and management of company compensation and benefit programs and initiatives
• Monitor the organization salary structure and benefits provision to ensure a balance between control of costs and attracting and retaining staff
• Researching and analyzing salary rates and benefits offered by other employers in the same sector
• Undertaking job evaluations to ensure that the differences in pay between those doing different jobs within the organization are fair and are perceived to be so
• Making recommendations on changes to insurance schemes
• Developing and implementing new benefit packages, ensuring that these are current and competitive and in line with legal requirements
• Negotiating with union representatives on issues relating to pay and benefits
• Managing the payroll system
• Supervise, direct, develop, coach and mentor other staff as part of the compensation and benefits team

Requirements:
• Bachelor degree (or equivalent) in Human Resources/Business Administration or related discipline
• Minimum 7 years benefit and compensation experience
• Proven abilities in the areas of leadership, human relations, consulting, problem solving, decision making, communication, negotiation, and project management required
• Professional certification as a Certified Compensation Professional preferred
• Must have solid computer skills and be familiar with payroll systems and HR systems
• Must possess a high degree of integrity and actively cooperate and interact with all entities of the company
• Strong client service skills and ability to work in a team environment

4. Secretary
Responsibilities:
• Report to the HR Head
• Drafting resolutions & minutes of meetings
• Arranging meeting and travel
• Make presentation and compiling board/meeting papers
• Typing official letter and filling, drafting & sending corporate announcements
• Responsible to maintain expatriate documents

Requirements:
• Female
• Minimum age 27 years old
• Graduate from Secretarial Academy
• Having minimum 5 years secretarial experience (HR secretary experience will be preferred)
• Good working attitude and communication
• Excellent command of English.
• Should be motivated and independent person to manage and handle all aspects of secretarial work
• Enjoy working in hard pressure environment
• Computer skill is a must (Word, Excel, PowerPoint)

5. Manager Warehouse
Responsibilities:
• To manage and operate services in the field of storage and logistic services of fast moving consumer products
• To be able to negotiate for good services and deals for the company
• To develop policies and guide-lines for the company to operate in the field on logistic services
• To recruit, train and manage a team of staff and contractors who are engaged to provide services
• To manage, keep record, reconcile the inventory and assets of the company

Requirements:
• Hold a S1 Bachelor Degree in Commerce, Accounting, Business Administration, Engineer or relevant qualification
• Experience min 8 years in warehousing and inventory management, accounts and administration of related functions and have experience in managing various level of staff
• Good communication in written and spoken Bahasa Indonesia and conversant in English would be an added advantage
• Good skill in MS Office with working experience with accounting software would be an advantage

PT Direct Vision
Citra Graha Building 9th Floor
Jl.Jend Gatot Subroto Kav 35-36 Jak-Sel
Jakarta 12950

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